I knew that some people at webshops order batches of clothes to fit them all but one and then send them back. Free of charge. I didn't know there are people who do this with bicycles. Because of damage and shame I had to learn this. A customer ordered a bicycle for 800 euros. I then send it fully roadworthy with a specialised courier. Within five minutes after the online buyer had received the bike from the courier, the bike was reported back to him. The courier had to return the next day and I pay the bill for two transports. Because I don't feel like it anymore, from now on you pay the costs of a return shipment yourself. Or you can bring it yourself. On the bike of course.